How to cancel ring subscription

o cancel your Ring subscription, please follow these steps:

  1. Log in to your account on
  2. Select Protect Plan on the top menu.
  3. Select the plan you want to cancel.
  4. On the bottom of the page select Cancel Plan, then a reason for cancellation.
  5. Select when to cancel your plan (now or at the end of your billing cycle).
  6. Confirm cancellation.

Please note that if you cancel a Ring Protect subscription, all of your recorded videos will be permanently deleted. To save any videos, you must download them before cancelling your Ring Protect plan.

If you’re eligible for a refund, the refund amount will be returned to the payment method in your Ring account. Please allow up to 10 business days for the refund to process.

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