To cancel an Uber Eats order, please follow the steps below:
- Open the Uber Eats app.
- Tap the receipt icon in the bottom menu.
- Select ‘Cancel order’ at the bottom of the order tracking view.
- Tap ‘Cancel order’ again to confirm.
If you are unable to cancel your order through the app, you can chat with an agent by tapping ‘Help’ in the upper right corner of the order tracking screen and selecting ‘Chat with an agent’.
Please note that if you cancel your order after it has been accepted by a restaurant, you may be charged a cancellation fee. If you have already paid for your order, Uber Eats will refund you for the unused portion of your order.