To cancel your Verizon Wireless account, you can follow these steps:
- Visit the disconnect page in My Verizon to see lines you’re eligible to disconnect online.
- Sign into My Verizon.
- Choose Chat with us (in the My Verizon app use the “snowflake” icon.)
- Type “Cancel” into the Ask a question box.
- Follow the prompts to disconnect a line or choose to chat with a live agent.
Alternatively, you can call Verizon customer service at 1-844-837-2262 or visit their website for more information.