To cancel your Zoom subscription, follow these steps:
- Sign in to the Zoom web portal.
- Click on My Account located at the top right corner of the screen.
- Select Account Management from the navigation bar on the left, and click on Billing.
- Under the Current Plans tab, select Cancel Subscription on the plan you wish to cancel. This will stop your subscription from renewing automatically.
If you have purchased a Zoom subscription through a direct sales quote, you can email your dedicated Account Executive or renewals@zoom.us. All changes requested will take place at the end of the subscription term that is indicated on the quote.
If you need more information, you can visit Zoom Support for detailed instructions.